Quality Management

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Fachbuch aus dem Jahr 2012 im Fachbereich Tourismus - Sonstiges, Note: "-", , Sprache: Deutsch, Abstract: Quality Management is important for every company, hotel business etc.. Quality Management, short QM. assures the customer satisfaction in various fields. QM stands for everything that should develop into a positive direction. This is the main reason why I would like to work on that issue. The article gives an outline of my visionary view of Quality Management referring to the hotel business